Privacy Policy
Last updated: November 2024
1. Introduction
Labby X ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
2. Information We Collect
Personal Information
We collect information you voluntarily provide, including: Name, Email address, Phone number, Organization/Lab name, Lab profile information
Lab Data
Sample information, experiment records, test results, and related metadata. Important: All lab data remains on your device by default. We never access, store, or transmit your lab data unless you explicitly configure cloud backup.
Usage Information
We may collect information about your interaction with our application: Features used, User preferences, Session duration, Crash reports (to improve stability)
3. How We Use Your Information
We use the information we collect for the following purposes: • Providing and improving our services • Responding to your inquiries and support requests • Sending you updates and announcements (with your consent) • Improving product performance and stability • Complying with legal obligations
4. Data Storage & Security
Local Storage
Your lab data is encrypted and stored locally on your device using industry-standard encryption (AES-256). You maintain complete control and ownership of this data.
Optional Cloud Backup
If you choose to enable cloud backup, data is encrypted end-to-end before transmission. We cannot access your data even if stored on our servers.
Security Measures
We implement security measures including: Encryption at rest and in transit, Role-based access controls, Secure authentication, Regular security audits, Breach notification procedures
5. HIPAA Compliance
Labby X is designed with HIPAA-procedural alignment in mind, though we do not claim HIPAA certification. We follow practices including: Minimum necessary data collection, Audit logging of access, Encryption of PHI, Access controls and authentication, Business associate agreements (available upon request)
6. GDPR Compliance (EU Users)
Your Rights
Under GDPR, you have the right to: Access your personal data, Rectify inaccurate data, Request erasure ("right to be forgotten"), Restrict processing, Port your data
Data Processing
We process personal data based on your consent and legitimate business interests. You can withdraw consent at any time by contacting us.
7. India IT Act Compliance
For users in India, we comply with the Information Technology Act, 2000 and relevant amendments including: Protecting sensitive personal data as defined by law, Maintaining reasonable security practices, Notifying users of data breaches
8. Data Sharing
We do NOT share your lab data with third parties except as required by law. We may share aggregated, anonymized usage statistics with third-party analytics providers. Any third-party services are contractually bound to maintain confidentiality.
9. Data Retention
Personal information is retained for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.
10. Important Disclaimer
Labby X is NOT a medical decision-making system. Interpretation of lab results is the sole responsibility of qualified healthcare professionals. Our software is a tool to assist in data management and documentation, not clinical diagnosis.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at labby2094@gmail.com
By using Labby X, you consent to our Privacy Policy and our Terms of Service.
Read our Terms of Service →